Opened 3 years ago

Closed 3 years ago

#10861 closed Bug/Something is broken (fixed)

Can't see email

Reported by: https://id.mayfirst.org/jd Owned by: https://id.mayfirst.org/jaimev
Priority: Urgent Component: Tech
Keywords: roundcube Cc:
Sensitive: no

Description

For some reason, I suddenly can't see any mail in my inbox. This has been an issue for 24 hours now. I login, and I can see that I have 240 new emails, but in the bar along the bottom of screen it says inbox empty. It will try to load for 2-3 minutes and then either just stop or say there was a server error.

Change History (3)

comment:1 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Owner set to https://id.mayfirst.org/jaimev
  • Status changed from new to assigned

Hi, in our logs I do see mail being delivered to your Maildir. Can you tell me more about how you are checking your mail? what client are you using? Have you tried to review your mail vía one of our webmail interfaces https://webmail.mayfirst.org or https://roundcube.mayfirst.org

Jaime

comment:2 Changed 3 years ago by https://id.mayfirst.org/jaimev

  • Resolution set to fixed
  • Status changed from assigned to feedback

Hi, have these problems continued for you? Were you able to try my suggestions?

comment:3 Changed 3 years ago by automatic

  • Status changed from feedback to closed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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