Opened 4 years ago

Closed 4 years ago

#10713 closed Bug/Something is broken (fixed)

sending mail error

Reported by: Owned by:
Priority: High Component: Tech
Keywords: smtp error, roundcube, horde, identity Cc: gmoser@…
Sensitive: no


Hello, One of our users - jrichard is having trouble with sending mail. When he uses roundcube he gets the error: smtp error 535 authentication failed, while horde's error is: There was an error sending your message. Address is missing domain.

Please help, Galina Moser

Change History (5)

comment:1 Changed 4 years ago by

  • Owner set to
  • Status changed from new to assigned

Hi Galina, I will follow up with your ticket. I will try and reproduce the error with a different account.


comment:2 Changed 4 years ago by

  • Keywords smtp roundcube horde identity added; smpt removed

Hi, I think the solution is to first setup an identity in each of the two interfaces. Instructions can be found here.

You can read a history of previous tickets related to this in ticket:10590 and ticket:10298

comment:3 Changed 4 years ago by

Hi, was this problem resolved for you?

comment:4 Changed 4 years ago by

Yes, thanks, seems to be working now. Galina

comment:5 Changed 4 years ago by

  • Resolution set to fixed
  • Status changed from assigned to closed

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