Opened 4 years ago

Closed 4 years ago

#10461 closed Bug/Something is broken (fixed)

NACLA password

Reported by: https://id.mayfirst.org/info Owned by:
Priority: Medium Component: Tech
Keywords: roundcube Cc:
Sensitive: no

Description

Hello,

The password for the email of our former managing editor, Colette, is no longer working, and she is not able to access her email. How can we reset her password so that she has access again?

Her address is colette@….

Many thanks.

Change History (2)

comment:1 Changed 4 years ago by https://id.mayfirst.org/jaimev

  • Resolution set to fixed
  • Status changed from new to feedback

Very sorry for the delay, I attempted to respond on Friday but just now realized that it didn't post correctly. You can change colette's password by logging in to the control panel with the main member account for nacla and then selecting the view option for the nacla.org hosting order. alternatively you may login with a user that has hosting order access for nacla.org. Once you are viewing the hosting order you can choose to edit the user entry for colette from the users tab. There you can change the password. Please let me know if you need any additional help with this.

comment:2 Changed 4 years ago by automatic

  • Status changed from feedback to closed

No news is good news (we hope)! Given the lack of feedback, we think this ticket can be closed.

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