Opened 4 years ago

Last modified 4 years ago

#10374 assigned Task/To do item

Please archive emails

Reported by: Owned by:
Priority: High Component: Tech
Keywords: archive, split-inbox Cc:
Sensitive: no


I cleaned out a ton of old email over the weekend, and moved lots of messages to the archived folder you had previously created, titled 2013-09-27.

Per the suggestion of the bot, I'd like it if you'd create another folder for me and do the same for all but the most recent 1000 messages in my inbox.


Mark Swier

Attachments (1)

Screen Shot 2015-02-03 at 3.29.23 PM.png (23.7 KB) - added by 4 years ago.

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Change History (6)

comment:1 Changed 4 years ago by

  • Keywords split-inbox added
  • Resolution set to fixed
  • Status changed from new to feedback

Hi Mark,

We've moved all but 1000 messages from your inbox to .inbox-archive.2015-02-03

Please let us know if you have any other questions.


Changed 4 years ago by

comment:2 Changed 4 years ago by

  • Resolution fixed deleted
  • Status changed from feedback to assigned

Not seeing that in that path. See Screenshot...

comment:3 Changed 4 years ago by

  • Owner set to

Hey Mark,

I am not sure why you can't see it on the email client. Can you make sure the server settings are using

Can you also confirm if you can see the folder when looking at I see it in the directory structure, so I want to make sure you can see it via webmail to trouble shoot the rest.



comment:4 Changed 4 years ago by

I found it - this happened last time and I remembered I had to go in and 'subscribe' to the folder in order for it to show up. Meanwhile it seems to have scrubbed all the tags from the messages, does that seem right?

comment:5 Changed 4 years ago by

I am not sure what you mean by tags? From my understanding the messages are just moved into a directory outside of the inbox, I don't think that should affect anything else. Can you share what you mean by tag?

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