Opened 11 years ago

Closed 11 years ago

Last modified 11 years ago

#1032 closed Bug/Something is broken (fixed)

Not able to send mail / Password rejected

Reported by: marc Owned by: Jamie McClelland
Priority: High Component: Tech
Keywords: transfer-viewsic-2008-05 Cc:
Sensitive: no


Starting this morning (5/26), my mayfirst email set up through Thunderbird is receiving emails as usual, but is not allowing me to send emails. When I attempt to send mail, it prompts me for my password ("Enter your password for [username] on") about 3 times. Each time, I correctly enter the password, but the password prompt pops up again. Eventually, I get a message saying: "Sending of message failed. The message could not be sent because connecting to SMTP server failed. The server may be unavailable or is refusing SMTp connections..."

Change History (2)

comment:1 Changed 11 years ago by Jamie McClelland

Resolution: fixed
Status: newclosed

Thanks for report! This problem was caused as a result of our upgrading viewsic to better hardware. I believe we have fixed the problem (ticket #1034 has the gory details).

comment:2 Changed 11 years ago by Jamie McClelland

Keywords: transfer-viewsic-2008-05 added

Dupe of #1031.

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